Our Privacy Policy
Effective Date: August 23, 2023
Loop Tours (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://thelooptours.com (the “Site”) or use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.
1. Information We Collect Personal Information
- We may collect personal information that you provide directly to us, such as your name, email address, phone number, and payment information when you book a tour or contact us for inquiries. Non-Personal Information
- We may collect non-personal information about you automatically when you access the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect these information only with your consent and/or in strict compliance with applicable laws.
2. How We Use Your Information We may use the information we collect from you in the following ways:
- To process and manage your bookings and payments.
- To communicate with you regarding your bookings, inquiries, and customer service requests.
- To personalize your experience and improve our Site and services.
- To send you promotional materials, newsletters, and other marketing communications.
- To analyze usage and trends to enhance the functionality and user experience of our Site.
- To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidentia
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the following rights regarding your personal information:
• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly
.• Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies
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6. Third-Party Links
Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site with a new effective date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Loop Tours
Email: info@thelooptours.com
Phone: +84 984 985 896
Address: 46 Au Trieu, Hang Trong, Hoan Kiem, Hanoi, Vietnam